NetSuite BPO Solutions with aG Resources
— Your communities. Our ShiftSuite Expertise.
Managing condominiums, HOAs, and community portfolios requires accuracy, transparency, and clean financial data. At aG Resources, we help community management companies run stronger operations through specialized ShiftSuite outsourcing support.
Our trained ShiftSuite specialists manage accounting, owner ledgers, compliance workflows, and administrative tasks inside the platform, ensuring that your community portfolios run with clarity and precision.
Whether you manage multiple condo corporations, oversee association finances, or rely on clean reporting for board meetings, aG Resources keeps your ShiftSuite environment organized, accurate, and fully compliant.
Our ShiftSuite BPO Services
Here is what our dedicated ShiftSuite support teams deliver:
ShiftSuite Accounting and Financial Management
- Full-cycle AP, AR, GL, and bank reconciliations
- Preparation of monthly financial statements for board packages
- Reserve fund tracking and capital project accounting
- Maintenance fee setup, arrears monitoring, and delinquency reporting
- Audit-ready documentation and period-end close workflows
Community and Owner Ledger Administration
- Owner profile creation, updates, and status management
- Fee adjustments, late fee monitoring, and payment application
- Collection support with accurate ledger reconciliation
- Chargebacks, special assessments, and override management
- Board-access reporting and compliance-based record keeping
Condo and HOA Operations Support
- Violation tracking and follow-up coordination
- Work order management and vendor communication
- Documentmanagement for AGM packages
- Notice preparation, distribution, and compliance timelines
- Administrative workflows to reduce backlog and response delays
ShiftSuite Reporting and Compliance
- Board-ready financial reports
- Owner statements and communication logs
- Operational reports for property managers and directors
- Compliance-focused documentation for auditors and regulators
- Custom report formatting tailored to each corporation’s needs
Data Management and Platform Optimization
- Data cleanup and ledger standardization
- Accurate corporation setup and configuration
- Periodic account audits to maintain clean books
- Integration support for payment processors
- Continuous monitoring to ensure optimal platform usage
Industries We Serve
- Condominium Corporations
- Homeowners Associations
- Community and Property Management Companies
- Mixed Residential and Commercial Developments
- Co-op Housing and Multi-building Communities
Why North American Companies Choose aG Resources?
ShiftSuite-Skilled Teams
All processes are executed by specialists trained specifically on ShiftSuite’s accounting, operations, and board reporting workflows.
Aligned North American Support Model
Dedicated account managers operate in North American time zones to ensure smooth, timely collaboration.
Board-Ready Accuracy
We maintain complete transparency and consistency across all owner, ledger, and financial data to support board meetings and audits.
Data Security First
Our operations follow SOC 2 and ISO 27001-certified security standards to protect all financial and resident information.
Tailored, Not Template-Based
Your workflows are designed to fit your corporation’s unique needs, ensuring clean data, consistent reporting, and reliable operations.
Proven Impact
- 40% Faster month-end corporation close cycles
- 60% Reduction in administrative backlog
- 35% Increase in reporting accuracy
- 100% Compliance with board-level documentation requirements
